Support the Hearst fire management team!

Bring your administrative skills to this exciting role where you will support a busy team dedicated to fire management.

To learn more about Aviation, Forest Fire, and Emergency Services (AFFES) click here.

About the job

Although everyday may look different, as part of our team, you will:
• provide a variety of administrative and clerical support
• receive, respond and direct enquiries
• update and manipulate data in various databases
• operate complex computer-aided telecommunications equipment
• arrange for travel, accommodations and meals for visiting staff and fire crews
• provide customer service to internal and external clients

What you bring to the team

Mandatory Requirements

You have:
• a valid class G driver's licence or equivalent as recognized by the Province of Ontario.
• a valid restricted radio telephone operator's certificate or the ability to obtain.
• the ability to work weekends, statutory holidays, extended hours and be away on temporary assignments

Administrative skills

You have:
• experience providing administrative and clerical support, including making arrangement for meetings and travel.
• knowledge of administrative and office procedures, practices, and guidelines.
• the ability to interpret and apply relevant legislation, program policies and procedures.
• experience with office equipment and mail procedures.

Customer service and communication skills

You have:
• telephone etiquette to provide effective customer service.
• effective communication skills to interact with staff and clients, and respond to a variety of inquiries.
• experience working with radio procedures and equipment operations.

Analytical and organizational skills

You have:
• analytical skills to identify and resolve problems.
• ability to determine priorities, organize work and meet deadlines.
• ability to work independently in a fast-paced, high volume team environment with minimal supervision.
• a high level of accuracy and attention to detail.

Computer skills

You have:
• a high degree of proficiency with computers and various software applications.
• data entry skills to input, track and retrieve information.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:
• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups

This role comes with a comprehensive compensation and benefits package that includes:
• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services