Our client, PAIB Insurance is seeking a proactive and detail-oriented individual with an Office Administration diploma from college to join our team as a Receptionist/Administrative Assistant. This role is crucial in maintaining efficient operations at our insurance brokerage office in Timmins, Ontario, combining typical reception duties with basic/generic insurance processing tasks.

Key Responsibilities:

1. Reception Duties:

• Welcome clients and visitors with professionalism and warmth.
• Manage incoming calls, directing them appropriately and taking messages when necessary.
• Handle incoming and outgoing mail, parcels, and courier deliveries.
• Ensure the reception area is tidy, organized, and presentable at all times.
• Schedule appointments and manage conference room bookings efficiently.

        2. Administrative Support:

• Provide administrative support to team members, including data entry, filing, and document preparation.
• Monitor and replenish office supplies, placing orders as needed to maintain inventory levels.
• Assist in coordinating travel arrangements and accommodations for staff members.
• Contribute to the planning and execution of company events and meetings as required.

       3 .Insurance Processing:

• Address basic insurance inquiries from clients and provide general information.
• Input client data accurately into the insurance database system.
• Assist in processing insurance applications, renewals, and endorsements under supervision.
• Prepare insurance documents, such as policies, certificates, and endorsements, ensuring accuracy and completeness.
• Follow up with clients to obtain missing or incomplete information as needed. 

Qualifications:

• Office Administration diploma from a recognized college.
• Previous experience in a receptionist or administrative role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with office equipment, including printers, copiers, and fax machines.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Basic understanding of insurance principles and terminology is an asset.
• Ability to handle confidential information with discretion.
• Bilingualism, French/English is required for this position.

Benefits:

• Competitive salary commensurate with experience and education.
• Comprehensive health, dental, and vision insurance coverage.
• Retirement savings plan with company matching contributions.
• Paid vacation and sick leave.
• Opportunities for professional development and career advancement within the company.

Join our team and embark on a fulfilling career as a Receptionist/Administrative Assistant at our Ontario Insurance Broker office. Apply now to be part of a dynamic workplace where your skills and dedication make a difference. To apply, please email your resume quoting the position title in the subject line to jroach@firstsourcehr.ca. The deadline to apply is 4:30pm May 10, 2024. We thank all applicants, only those selected for an interview will be contacted.